FAQ

Please browse through the FAQ section below to see if we can answer your question. If you can’t find the information you are looking for, please contact us on 0407 516 679 or email us at info@alternativekitchens.net.au

• Do you have a showroom?

  Yes – Alternative Kitchens have a showroom which you are able to view. We also offer a personalized approach by offering a complete in-home service, where we bring the samples to you to view in the comfort of your own home.

  If a sample is available in a showroom we have it on board to bring to you!

• Can you give me a ballpark figure?

  No sorry, we don’t give ballpark pricing.

  We prefer to spend the time with you to determine your needs and budget, to arrive at a design that we can provide a fixed quote for. Sometimes ballpark figures are just a short term solution to what can later lead to an embarrassing situation.

  Please use the form at the bottom of the page to arrange a quote from us.

• Can you replace doors and bench tops?

  Yes we can, however we believe in value for money and think that paying out good money on new doors and bench tops, yet keeping the same layout and old cabinets is not always the best option.

• Can you organise the plumber, electrician and anyone else you need for the job?

  Yes we can, we have a qualified team of reliable tradesmen that we’ve been working with for many years who we coordinate to complete the installation with us. We are fully licensed with the Building Services Authority to engage these other trades to work in your home and this service is included in our contract with you. Customers then only have to deal with us and we are in control of the renovation from the beginning to the end.

• Are your kitchens imported?

  No, all of our joinery is made onsite at our show room in Yandina. We will NEVER use cheap imported kitchens. All of our kitchens are custom made and made to measure, which means where possible you won’t have to compromise on the size or style of your kitchen, we will make it to fit you, your lifestyle and your budget.

• What Materials do you use?

  We use the best materials possible for your individual circumstances. Our designers will sit with you and explain the differences between the various products on the market and advise which product is most suitable for you and your needs. Sometimes the most expensive products aren’t always the best!

• Do you design and install wardrobes?

  Yes we do. Some wardrobe companies will arrive at your home with a stack of whiteboard shelving and assemble the wardrobe onsite with a series of connectors and fittings. Our process is different in that our wardrobes are made here in our factory in custom made module form. We then bring them to your home and fit them to the wall or into a wardrobe alcove. We feel that this process makes the end result look much neater and we also spend less time onsite.

  For more information on custom designed wardrobes, please contact us on 0407 516 679 or email us at info@alternativekitchens.net.au

• Do you provide free quotes?

  Yes we do!

  We realise that a quote is a service. It’s a free service that we provide in the belief that we are able to use our experience in the industry to satisfy your needs and budget which will result in you selecting us to carry out the project.

  Please use the form at the bottom of the page to arrange a quote from us.

• How much does the average kitchen cost?

  Sorry, this question is almost impossible to answer.

  There’s no such thing as an average cost when it comes to pricing kitchens. Options such as different kitchen styles, types of bench tops, doors, numbers of drawers, standard drawers or soft close drawers, design etc. all have a bearing on cost.

• I want my whole bathroom stripped out and totally renovated. Do you do that sort of work?

  Yes, we do complete bathroom renovations now too, we have a qualified team of reliable tradesmen that we’ve been working with for many years who we coordinate to complete the renovation with us. We are fully licensed with the Building Services Authority to engage these other trades to work in your home and this service is included in our contract with you. Customers then only have to deal with us and we are in control of the renovation from the beginning to the end.

• If my new kitchen requires doors, windows and walls shifted, can you do that?

  No. Our QBCC license is a cabinet making license which means we aren’t allowed to shift anything that is load bearing. However, we can engage a registered builder to carry out this work and then include their services and costs in our contract with you.

• What is two pack?

  Basically ‘two pack’ is paint. There is a tin of paint and there is a tin of hardener. The two are mixed together to form a two part (or two pack) solution. Normal house paint would be termed ‘single pack’ paint.

  When you hear of a ‘two pack’ kitchen (sometimes it is written 2 pac) it means the face and edges of the kitchen doors, drawer fronts and panels are painted with this very hard two pack paint.